We look forward to welcoming you. When you make your reservation, you are agreeing with our terms and conditions of booking below.
Arrival and Departure
Check-in is available from 3.00pm to 8.00pm (15:00 to 20:00) on the day of arrival. Check-in times outside of those specified must be confirmed with us before arrival.
We ask that you vacate your room by 11.00 am on the morning of departure.
Damage and Breakages
Please take care of our accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur especially if you accidentally spill something – it’s much easier to clean if we know what it is and act quickly. We do not usually charge for breakages, but we reserve the right to charge for repair or making good if the damage is significant.
Data
We may hold on a computer some of the data gathered during your booking and keep this data after your visit to be able to inform you of future offers. If you would prefer us not to hold this information, please let us know.
Liability
We do not accept any responsibility for any damage, loss or injury to any member of your party or any vehicles or possessions unless proven to be caused by a negligent act by ourselves or our employees while acting in the course of their employment.
Lost Property
We will happily return any items accidentally left after departure. However, there will be a minimum charge of £5.00 to cover postage and packaging.
Missing Items
We reserve the right to charge for missing items.
Payment
Payment can be made in advance or on the morning of departure, and we accept the following credit and debit cards; Mastercard and Visa, as well as personal and business cheques and cash.
Pets
Pets are not permitted in huts or orchard.
Prices
We reserve the right to change our prices at any time. Price increases will not be applied to bookings already made.
Smoking
Smoking is NOT permitted anywhere inside the accommodation. Please note that offending guests may be asked to leave immediately and may be liable for professional cleaning of any rooms and any outstanding balance of nights booked but not taken through early departure.
Termination Policy
The accomodatin owners reserve the right, at its discretion, to terminate, without notice, any individuals stay where deemed necessary through unacceptable behaviour or as a result of actions which are likely to endanger or offend others. Please note that non-compliance of our non-smoking policy may constitute termination). In such circumstances, no refunds will be made, and any outstanding account must be settled.
Wi-Fi Access
By using our Wi-Fi Service, you automatically agree to the terms and conditions of use below (the “Terms”). If you do not agree to all of the Terms, please do not use the Service.
Internet Services
Cider Huts Stamford provide you with access to the internet in and outside the huts. By accessing the service using either medium, you agree to obey the terms and conditions listed below (the “Terms”). If you do not agree to the terms, please do not access the service.
Our Obligations to You
We will use our reasonable endeavours to ensure that you are provided with, uninterrupted service 24 hours a day. We will not be liable, however, for any reason if the service is not available at any time for any period, nor for any loss of data or damage to the equipment you suffer as a result of using our service. We may suspend access at any time and for any reason, including routine or emergency maintenance of the servers. For this reason, we strongly recommend that you regularly save any work you are doing while using the service.
Your Obligation to Us
The wi-fi service we provide is intended for general purposes, including accessing the World Wide Web, email, messaging services and chat rooms. You undertake to us that you will use the services responsibly and that you will behave in a lawful, honest and proper manner when accessing the services. Without prejudice to any other provision of this agreement, we may terminate your use of the service at any time. Termination may be without notice if we become aware of any behaviour that has an adverse effect on our equipment or network or has the potential to damage, our reputation.
Without prejudice to the paragraph above, you may not: use the service for any illegal purpose (including but not limited to breaching any intellectual property or computer misuse legislation and downloading or uploading any unlawful material). You may also not send any unsolicited commercial email (or “spam”) or any activity relating to it; carry out any “hacking” activities such as attempting to access systems without authorisation or carry out denial of service attacks.
Data Protection
You may be required to provide us with specific personal information. We will use such personal information in accordance with relevant data protection legislation. You warrant and undertake to us that all of the personal information you provide us with is complete and accurate. We will not disclose any personal information which is given by you during the provision of such services to you to any third party without your permission. The only exceptions may be other subcontractors or agents engaged by us to provide any support or administration, facilities management or similar services (subject to the subcontractors or agents undertaking to keep such personal information confidential);
To any company or organisation to which we transfer our responsibilities to provide these services and products to you; or where required by law or made in connection with legal or regulatory proceedings.
We may log traffic data to assist us with the implementation of our terms and conditions and our fair use policy, although it is our policy to respect your privacy.
Breach of Agreement
We shall investigate any suspect breach of the agreement by you, and reserve the right to take such action as we, in our sole discretion, deem appropriate, including suspension or withdrawal of the service with immediate effect and without notice to you.
Disclaimer
You acknowledge that use of the service is entirely at your own risk.
The service is provided on an “as-available” basis, and to the fullest extent permitted by law we hereby exclude all and any warranties or conditions of any kind, whether express or implied, in respect of the service and the content or data obtained or downloaded from it.
Without prejudice to the foregoing generality we do not warrant that the service will be uninterrupted, timely, and secure of error free at all times or will meet your requirements; and we are not responsible for security, integrity, accuracy, suitability or completeness of any information that you transmit or receive while using the service.
The disclaimer within this paragraph does not affect your statutory rights as a consumer.
Liability
Nothing in this agreement serves to exclude or limit our liability for death or personal injury caused by our negligence.
Subject to the paragraph above we shall not be liable to you in contract, tort or otherwise arising in connection with this agreement for any economic losses (including, without limitation, loss of revenue, profits, contracts, business or anticipated savings), any loss of goodwill or reputation, any special, indirect or consequential losses or any destruction or loss of data.
If any part of the service is not available to you through no fault on our part or where the failure, suspension or withdrawal of the service is beyond our reasonable control, we shall not be obliged to pay any compensation to you.
You will indemnify us against all and any losses or claims arising from any breach of the agreement by you, and against any claims or legal proceedings arising from your use of the services which are brought or threatened against us by another person.